Our Return Policy
- We only accept returns if the item is faulty or not as described as per consumer law. Change of mind returns are not accepted.
- If any item in your order is faulty or stops working within 7 working days, you can return it and we will replace or refund you as per consumer law.
- You’ll need to email us about your return before sending it back to us, outlining the reason(s) you need to return it. We’ll respond and issue a reference number.
- Return shipping is at your cost, and tracking must be provided. The reference number we issued for your return should be quoted on the return.
- Refunds are issued within 5 working days once the returned item has been received and assessed as faulty or not as described as per consumer law.